Shipping policy

We Aim To Get Your Order To You ASAP.

Processing Time:
Once Your Payment Has Been Successfully Authorized, We Will Start The Dispatch Process After Verifying The Receipt Of Paid Amount. Please Note That Online Payments Sometimes Take A While To Update And Reflect In Account Balance.

In Case Of Public Holidays, We Will Let You Know Via Our Social Media @emeraldthreadspk (Instagram, Facebook) About Any Change In Delivery Duration And Process.

Delivery Time:
After Your Order Has Been Shipped, You Can Expect Delivery Within 5 Business Days.  
Delivery Times May Vary Slightly Based On Your Location (Remote Areas In Pakistan May Experience Slight Delays). This Duration Is Determined By The Company's Courier Partner.

Cash On Delivery (COD) Orders:
You Could Receive A Quick Phone Verification Before We Process COD Orders To Confirm Your Purchase.  
However, In Certain Cases - Such As When Dealing With Verified Customers Or During High-Demand Periods Like Eid, Sales, Launches, Or Special Promotions - We May Process COD Orders Without Prior Telephonic Confirmation.

Order Tracking:
As Soon As You Place Your Order, You’ll Receive A Confirmation Email Containing Your Order Number And Tracking Details (Provided You Entered A Valid Email Address).  
Once Your Package Is In Transit, You Can Use Said Tracking Number To Monitor The Status Of Your Order Through The Order Tracking Section On The Courier's Website.

We Appreciate Your Patience And Are Always Here To Help If You Have Any Questions Regarding Your Shipment.